Terms and Conditions

Bellevue House Hotel Terms & Conditions Policies Statements

Booking Terms
Children Policy: No preference
Smoking Policy: No smoking or e-cigarettes
Pet Policy: All pets


These Booking Terms apply to Bellevue House, our officers, employees and agents (‘We’/’Us’/’Our’) and the person or legal entity making the Booking or to whom We supply services in respect of the Booking (‘You/Your’). These Booking Terms are governed by United Kingdom law and apply to all Bookings except where We agree in writing other terms. By making a Booking You are deemed to accept these Booking Terms.



Bookings are made and a contract between You and Us comes into effect when We accept a reservation from You. We will accept a reservation when We have confirmed Your reservation and received taken Credit Card details of the total price quoted from You.
You must be able to enter into a legally binding contract and be over 18yrs to make a Booking.
Bookings must be paid for using an acceptable and valid credit or debit card.

When a Booking is confirmed, a reservation number is given. This number must be retained for access to the Booking details if cancellation or amendment is necessary.


All published rates include VAT if / where applicable (and local taxes) at the current rate.

Rates are per room per night. If You have selected supplements they will be added to the total price of the Booking. Rates do not include other costs you may choose to incur during Your stay (unless otherwise stated).

Rates quoted are correct only for the specific number of guests, nights and dates shown. Should You change the number of guests, dates or room nights, then the rates are subject to change.


In the rare case that due to unforeseen circumstances we cannot deliver Your requested accommodation, You will be offered alternate accommodation or a full refund.


Arrival and departure

Check-in is from 16:00 to 19:00hrs (GMT). Check-in times outside of those specified must be confirmed with Us prior to arrival. Check-out is at 10:30 (GMT).



If You cancel Your Booking more than 7 days before the scheduled check-in time on the date of arrival, a refund of the amount paid will be processed to Your credit or debit card within 5 working days.

If You cancel Your Booking within 7 days of the scheduled check-in time on the date of arrival, a charge equivalent to the total Booking price that includes any supplements selected by You will be levied unless we can relet the room.

To make a cancellation You must call us on 01573 224588 and quote Your reservation number, name and check-in date and have details of Your credit or debit card available for security reasons.


To amend Your Booking, call Us on 01573 224588. If you amend Your Booking within* 7 Days / 72 hours of the scheduled check-in time on the date of arrival, and as a result You cancel any room night with less than *7 days / 72 hours notice a charge equivalent to the total price (including any supplements selected by You) for that room night may be levied unless the accommodation is re let. (* See Winter / Summer Periods in Cancellations)



The total price quoted for the Booking is payable and will be charged to Your credit or debit card at the time of Booking.

All additional goods and services purchased during your stay must be paid in full on presentation of invoice at check-out.

Conditions of stay

We have some standard rules that are designed to ensure that we comply with regulations relating to matters such as fire, health and safety, and health and hygiene to enhance the comfort and wellbeing of our guests. If you would like to check our conditions of stay please contact us.

We reserve the right to terminate Your Booking immediately without being liable for any refund or compensation where You or Your accompanying guests engage in unacceptable behaviour that causes a disturbance or nuisance to other guests.


Other than for death or personal injury caused by Our negligence or misrepresentation, Our total liability to You is limited to the price of the Booking and to the fullest extent permitted by law all warranties are excluded and in no circumstances will We be responsible for any indirect or special damages.

We will not be liable for failure to perform to the extent that the failure is caused by any factor beyond Our reasonable control or act of nature.

You are responsible for any damage or loss caused to Us or our Our property by Your act, omission, default or neglect and You agree to indemnify Us and to pay Us on demand the amount reasonably required to make good or remedy any such damage or loss.

Data protection

We may process the information You provide to Us for the purposes notified by Us to the Information Commissioner Scotland. By making a Booking, You consent to this processing of information

The website online booking system on behalf Bellevue House Hotel on which you have booked is operating merely as a platform provided by Freetobook and Booking.com (“Booking”.com). You acknowledge that FreetoBook and Booking.com is not a party to the contract between you and the accommodation establishment you have selected; does not endorse the service; is not responsible for the quality or safety of the service; and, is not responsible for the performance of the contract, including acts or omissions. In no event will FreetoBook / Booking.com be liable to you for any lost profits or any indirect, consequential, special, incidental or punitive damages arising out of, based on or resulting from your booking even if Freetobook / Booking.com had been advised of the possibility of such damages. These limitations and exclusions apply without regard to whether the damages arise from breach of contract, negligence or any other cause or action. Nothing in this clause shall operate to exclude FreetoBook / Booking.com liability for death or personal injury resulting from its negligence or any representations made fraudulently.


Online bookings carry a minimum of a 2 night stay at certain periods and events throughout the year. Off street Free parking is available. Well behaved Pets are welcome but not left alone in the accommodation unless in a suitable crate /cage.


Accessibility information

Entry into Bellevue House Single Step
Number Of Floors: Ground and First Floor

Breakfast / Dining Room Ground Floor

All Bedrooms are situated on the First Floor